Privacy Policy & Notice

Last Updated: July 26, 2026

Proof Positive Skin Care™ ("Proof Positive Skin Care," "we," "our," or "us") operates this website to provide personalized skincare education, curated product recommendations, digital resources, and related services (collectively, the "Services"). Our website is powered by Shopify, which enables us to securely provide these Services.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase products or services, complete assessments, communicate with us, or otherwise interact with our Services.

By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.


Information We Collect

Depending on how you interact with our website and Services, we may collect the following categories of personal information.

Contact Information

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Telephone number

Payment Information

Payments are securely processed through Shopify Payments or other authorized payment processors. We do not store your complete credit card information on our servers.

Account Information

If you create an account, we may collect:

  • Username
  • Password
  • Account preferences
  • Saved information associated with your account

Transaction Information

We may collect information related to:

  • Products purchased
  • Services purchased
  • Orders
  • Returns
  • Exchanges
  • Payment confirmations
  • Purchase history

Communications

If you contact us by email, website forms, or customer support, we collect the information you choose to provide.

Device Information

When you visit our website, we may automatically collect information including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referral source
  • General website usage information

This information helps us improve the performance and security of our website.


Consumer Health Information

Because Proof Positive Skin Care provides personalized skincare education and recommendations, you may voluntarily provide information related to your skin concerns, skincare routine, allergies, sensitivities, lifestyle, or skincare goals.

Certain information you voluntarily provide may qualify as consumer health data under applicable law.

If you are a Washington resident, additional information about our collection and use of consumer health data is available in our separate Consumer Health Data Privacy Policy.


How We Collect Information

We collect information in several ways.

Information You Provide

You may provide information when you:

  • Purchase products or services
  • Complete forms or questionnaires
  • Submit skincare assessments
  • Upload photographs
  • Contact us
  • Subscribe to emails
  • Create an account

Information Collected Automatically

When you use our website, certain information is collected automatically through cookies and similar technologies.

This information helps us:

  • Understand website performance
  • Improve the customer experience
  • Maintain website security
  • Remember certain preferences

Information From Service Providers

Our service providers may collect or process information on our behalf as necessary to operate our business and deliver our Services.


How We Use Your Information

We use your information to operate and improve our business.

This includes:

Providing Our Services

We use your information to:

  • Process purchases
  • Deliver digital products
  • Provide consultations
  • Deliver personalized skincare recommendations
  • Maintain customer accounts
  • Process refunds and exchanges
  • Respond to customer inquiries

Improving Our Website

We use website analytics and customer feedback to:

  • Improve website functionality
  • Improve navigation
  • Understand how visitors use our website
  • Develop educational content
  • Improve our customer experience

Communications

We may use your information to:

  • Respond to questions
  • Send order confirmations
  • Deliver requested information
  • Provide customer support

If you subscribe to receive marketing emails, we may also send educational content, updates, promotions, or announcements. You may unsubscribe at any time using the unsubscribe link included in our emails.

Security

We use personal information to:

  • Protect customer accounts
  • Detect fraud
  • Prevent unauthorized access
  • Secure our website
  • Protect our business and customers

Legal Compliance

We may use personal information to comply with applicable laws, respond to lawful requests from governmental authorities, resolve disputes, and enforce our agreements.


Cookies and Similar Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

  • Remember items in your shopping cart
  • Understand how visitors use our website
  • Analyze website performance
  • Improve website functionality and usability

Most browsers allow you to control cookies through your browser settings. Disabling cookies may affect certain website features.

How We Share Your Information

We may share personal information only as necessary to operate our business, provide the Services you request, comply with applicable law, or protect our legal rights.

We may share information with:

  • Shopify, which hosts our website, processes orders, and securely stores customer information.
  • Shopify Payments or another secure payment processor used to complete purchases.
  • Google Analytics, which helps us understand how visitors use our website through aggregated website analytics.
  • Professional service providers who assist us with accounting, legal, tax, or other business operations when necessary.

We do not sell your personal information.

We do not share your personal information with third parties for their own independent marketing purposes.


Shopify

Our online store is hosted by Shopify.

When you use our website, certain information is collected and processed by Shopify to provide website functionality, payment processing, fraud prevention, order fulfillment, and related services.

Information submitted through our website may be transmitted to and processed by Shopify in accordance with Shopify's Privacy Policy.

For more information about how Shopify handles personal information, please visit:

https://www.shopify.com/legal/privacy


Google Analytics

We use Google Analytics to better understand how visitors interact with our website.

Google Analytics may collect information including:

  • Pages visited
  • Time spent on our website
  • Browser type
  • Device type
  • General geographic region
  • Referral sources
  • Website interactions

This information is aggregated and helps us improve our website and customer experience. We do not use Google Analytics to identify individual visitors.

You can learn more about Google's privacy practices at:

https://policies.google.com/privacy


Third-Party Links

Our website may contain links to websites operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any website you visit.


Data Security

We take reasonable administrative, technical, and physical safeguards to protect your personal information.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. For this reason, we cannot guarantee absolute security.


Data Retention

We retain personal information only for as long as necessary to:

  • Provide the Services you request
  • Complete transactions
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer needed, we will securely delete or de-identify it where appropriate and permitted by law.


Children's Privacy

Our Services are intended for adults and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has provided personal information through our website, please contact us so we can promptly delete the information.


Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information.
  • Request correction of inaccurate personal information.
  • Request deletion of personal information.
  • Request a copy of your personal information in a portable format where applicable.
  • Withdraw consent where processing is based on consent.
  • Object to certain processing activities where permitted by law.

To exercise your privacy rights, please contact us using the information provided below.

We may ask you to verify your identity before processing your request.


Washington Consumer Health Data

If you are a Washington resident, additional rights may apply to information that qualifies as consumer health data under Washington's My Health My Data Act.

Please review our Consumer Health Data Privacy Policy for information about:

  • The categories of consumer health data we collect.
  • How we use consumer health data.
  • When consumer health data may be shared.
  • Your rights under Washington law.
  • How to exercise those rights.

That policy supplements this Privacy Policy and applies specifically to consumer health data as defined by applicable Washington law.


International Visitors

Your information may be processed or stored in jurisdictions outside your state, province, or country of residence.

By using our Services, you acknowledge that your information may be transferred and processed where our service providers operate, subject to applicable legal safeguards.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or the Services we provide.

When changes are made, we will update the "Last Updated" date at the top of this page. Your continued use of our Services after changes become effective constitutes your acceptance of the revised Privacy Policy.


Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Proof Positive Skin Care™

6479 US Hwy 93 S Unit #897
Whitefish, MT 59937

Email: letstalk@proofpositiveskincare.com